Frequently Asked Questions
-
A 15 minute consultation is just a phone call between you and your selected therapist. Your first appointment will be a full 50 minute intake session.
-
Billing will verify your insurance and let you know your copay, if applicable. We only verify insurance once you schedule an appointment.
-
The self-pay rates are the same for both in-person and telehealth sessions.
Usually insurance copays are the same for in-person and telehealth sessions, but some insurance plans have a different copay for telehealth sessions.
-
We see children as young as 3 years old and up. We also offer parenting therapy.
-
Our waiting room is located in Suite 160.
-
Our therapists have varying schedules ranging from 9am-7pm.
Our office building is open during the hours of 8am-6pm. If you have an appointment after hours, your therapist will grant you access to the building.
-
On Saturdays, our clinical interns have varying schedules ranging from 10am-3pm.
Our office building is closed on weekends, so if you have a Saturday appointment, your therapist will grant you access into the building.
-
In-person: When you arrive, proceed to the waiting room in Suite 160 and sign in on iPad. Your therapist will come get you from the waiting room.
Telehealth: You will receive an email with a Simple Practice link prior to the session. You will sign in and your therapist will log on to meet you.
-
Yes, both you and your therapist have a 15 minute grace period for both in-person and telehealth sessions.
-
Appointments canceled less than 24 hours before the scheduled time and no-shows will be subject to a $100 fee. Three cancellations or late cancellations in a row may prevent you from scheduling in the future.
-
No, you may call to receive information. But unless you are their legal guardian or caretaker, with documentation to support that, then your adult child will have to call to schedule their own appointment.
-
We are a debit/credit card only practice. We will never ask you for cash payments.
Clinical Interns at Healing Pathways
-
Clinical interns are graduate-level counseling students completing their practicum or internship as part of their master’s program. They work under the direct supervision of licensed therapists.
-
One of the benefits of working with an intern is that they receive weekly clinical supervision from a licensed therapist. This means their work is regularly reviewed and supported, allowing for ongoing feedback, collaboration, and growth.
-
Interns often bring fresh perspectives and are deeply committed to learning and providing thoughtful, well-rounded care—with guidance every step of the way. Many clients enjoy their passion, curiosity, and dedication.
-
Sessions with interns are offered at a reduced self-pay rate of $55 per session. This helps make therapy more affordable while still ensuring you receive quality care.
-
You can view our current interns and read about their backgrounds by visiting their profile bios